Welcome, how can we help you?
It takes us 24 to 48 hours to process your order, then 1 to 3 days to deliver it.
We are sorry to hear about this. Simply send us a photo of the damaged item in question to the following email address: [email protected] and we will send you a similar replacement item as soon as possible.
We apologize for the delay. You can track your order and see where it is at any time. If you still feel you need help tracking your package or would like to inquire about this, please contact us by email at [email protected]
We do our best to resolve any problems our customers may have with their online items. If you still wish to receive a refund for your order, we can of course make the payment, provided that the recourse is made within 15 days of the order date and the product(s) in question are not sold out. For more information, please consult our refund policy by clicking here.
Yes, wait 48 hours after your order and ask us by e-mail at [email protected]